Customer Service Representative - Parts Coordinator

Lee Air and RecruitAERO Partnership

RecruitAERO provides best-in-class internal, direct recruitment support for Lee Air, Inc. and we complement their efforts in continuing to bring skilled talent into the company. Are you inspired by working for an established company in the aerospace industry with a reputation for quality? Do you want to work on interesting projects and see them through to the end result? Do you want to work for a privately-owned company where people are a priority, so a work/life balance is attainable and encouraged? Let's talk!

Why choose Lee Air?

Established in 1981, Lee Air was founded with the mission to engineer, manufacture, and certify aircraft systems and components. Situated in an 85,000 square-foot facility in Wichita, KS, the company operates under private ownership and adheres to a certified ISO9001/AS9100 Quality System. Holding approvals from both EASA and FAA as a Repair Station, Lee Air consistently receives high ratings from OEMs for quality, reliability, and timely delivery. Company expertise spans across FAA Part 23/25 Fixed Wing, Rotary, and UAV aircraft, supported by a team of in-house engineers specializing in electrical, mechanical, systems, testing, and FAA DER services. With hundreds of years of combined multi-platform design experience and certification, Lee Air stands ready to meet and exceed customers' expectations.

Additional Perks:

• Flexible work schedule (open 6am to 6pm).
• Mentorship and coaching are key components of onboarding and continued employment.
• Health, dental, and vision benefits available for you and your family.
• Retirement plans with a 3% match available. 
• Values high-caliber candidates with both traditional and non-traditional backgrounds.
• Projects include obsolescence, supplemental type certificates, and new product development work.

Want to be a Parts Coordinator for Lee Air?

As a Parts Coordinator, you play a vital role in managing the flow of parts within the company. You identify, inspect, and coordinate parts, ensuring they align with production schedules and commitments. Your responsibilities include monitoring backorders, providing technical assistance to sales, customers, and branches, and updating the parts inventory database. Additionally, you generate progress reports on schedule status, parts usage, and inventory, contributing to efficient operations and customer satisfaction.

In this role, you will be responsible for:

• Identifying, inspecting, coordinating, and processing parts.
• Dispatching orders according to production schedules and commitments.
• Monitoring all backorders and providing technical assistance to parts sales, customers, and branches.
• Updating and monitoring the parts inventory database.
• Generating progress reports on schedule status, parts usage, and inventory.
• Maintaining records of completed orders, scanning, and filing.
• Ensuring compliance with company policies and procedures.
• Providing on-the-job training to employees.
• Performing other duties as assigned by management.

Minimum requirements:

• High School Diploma or equivalent.
• Functional experience utilizing ERP/MRP software.
• Experience demonstrating professional customer service, communications, and on-time delivery.
• Functional experience working in a fast-paced environment.
• Strong attention to detail and communication skills with the ability to collaborate with cross-functional teams.
• Experience utilizing Microsoft Office Suites (particularly Word and Excel).

Want to stand out? Top performers in this role might also have:

• Passion for aviation with an inherent drive to learn (preferred).
• 2 (two) or more years of relevant experience in the aerospace industry (preferred).

Physical requirements:

• Ability to distinguish colors, and use close vision to perform detailed work.
• Regularly required to sit for extended periods.
• Ability to lift or move 25 (twenty-five) pounds.

*Lee Air, Inc. does not currently provide visa sponsorship.

This is a full-time position with flexible hours Monday to Friday, 6:00am to 6:00pm, with overtime as needed. If your aviation career is ready for take off, apply today!

Lee Air Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.